Refund Policy

If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date, for any reason. This applies to the monthly, 6-month, and annual plans, and to renewal charges.

Every plan starts with a 7-day free trial. You are not charged during the trial, and cancelling before it ends means you are never billed at all.

Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders and handles refunds and returns.

Go to paddle.net and enter the email address you used at checkout to find your order and request a refund, or email us at support@usebrim.app and we'll arrange it for you. Refunds are returned to the original payment method, typically within 5–10 business days depending on your bank.

You can cancel at any time from You → Subscription → Manage billing, or through paddle.net. Cancelling stops future renewals; you keep access until the end of the period you already paid for.

Anything unclear about a charge or a refund, email support@usebrim.app and we'll sort it out.