BrimSupport

Support

Last updated July 27, 2026

Email support@usebrim.app and we'll get back to you. Include the email address on your account and, if something went wrong, roughly when it happened.

Common questions

Reminders aren't arriving. Open You → Sharing & alerts and make sure notifications are turned on, then check that your phone allows notifications for Brim. Quiet hours also pause them.

A scan missed some dates. Retake the photo with the whole page in frame and good light, or add several photos at once — Brim merges everything it finds into one checklist you can edit before saving.

Sharing with my partner. Go to You → Household, create an invite code, and have them enter it after signing up. You'll both see the same calendar and lists.

Connecting a work calendar. Go to You → Connected calendars and paste the secret iCal link from Google Calendar or Outlook.

Account and data

Delete your account any time from You → Delete my account. See how account deletion works, our Privacy Policy, our Terms of Use, and our Refund Policy.